Frequently Asked questions

Effective January 9, 2023: We are located in San Rafael (Marin County) in the San Francisco North Bay. The address is 165 North Redwood Drive, Suite 130, San Rafael, CA 94903.

Directions:

1- Once exiting the Lucas Valley / Smith Ranch Road exit on 101, head EAST on Smith Ranch Road.

2- The first stoplight on Smith Ranch Road is North Redwood Drive. Turn left on North Redwood Drive.

3- Take the road approximately 0.3 mi to the Rafael North Executive Park / Marin Covenant Church on the left hand side. Turn into the driveway for the office park.

4- Upon entering the parking lot, turn right and drive approximately 300 yards to the pedestrian entrance for both the office park and the Marin Covenant Church. You’ll see a small sign on your left that says ‘Marin Covenant Church’ with an arrow pointing up the pedestrian walkway. Park in one of the spots here.

5- Walk up the pedestrian walkway. Our office park is on your left. You’ll walk past a door and stairwell on your left.

6- Walk towards the second door and stairwell, and enter here on the first floor. Our office is the first one on the left, Suite 130.

 

I do accept some insurance plans. Please call me to determine if your insurer contracts with me.

 

For those who fall outside of my network, many of my clients do seek reimbursement from their own insurance companies after treatment sessions. For this situation, I provide a ‘Superbill’ which you can provide to your insurance company. I’d recommend you reach out to your insurance company about the process. For those with plans outside of my networks, I am most likely going fall under the category of ‘out-of-network provider’.

 

Here’s what I recommend you learn when you speak with your insurance company:

  1. Ask them about their physical therapy benefits for out-of-network providers,
  2. How much is your out-of-network deductible and how much of it is left for the year,
  3. If you’ve met your deductible for the year, ask what your co-insurance percentage is now that you’re over your deductible
  4. Ask if there are any annual session amount limits and if your insurance requires another practitioner’s referral

You don’t need a referral to see a physical therapist. Typically, you can just call me directly to schedule a session.

 

Note: If you plan on seeking reimbursement with your insurance, some plans require a referral. Please call your insurance plan’s member services line for additional context and information.

Every patient is different, and the amount of time to heal really varies on a variety of factors. A good example is if you’ve had pain for a long time, with a complex root cause. This situation may be a more involved process than someone with a recent issue. For this question, your best answer would be to call me to clarify your individual situation. At our first session together, I’ll be able to more clearly evaluate you, and give you a recommended individualized treatment course.

My sessions typically last 60 minutes.

A typical session starts by reviewing your current concern, and your complete medical history. We can also review any medical images (MRIs/CTs/etc.) you may have, as well as any past treatments you’ve tried before seeing me. I’ll ask you about context: when and how you experience your issue, and then perform a physical examination. Depending on your situation, this may include external testing for strength and flexibility, or, in some cases that involve the pelvic floor, may include an internal pelvic examination. From there, we will initiate a specific and individualized treatment, which may include a home exercise program.

Please bring the intake forms that I will email you after you schedule your first session. Also, feel free to bring any medical records and images related to your situation, including MRIs/CTs/etc. that could be helpful.

Babies attend my sessions quite frequently and are encouraged! We typically include your child in your individualized home treatment plan, and can pause during sessions for diaper changes and feedings.

Please wear something light and comfortable. In some cases, I may provide manual work, so keep that in mind, as thick clothes may be problematic.

 

If you have a hip, knee, leg, or ankle situation, I’d go for shorts or a skirt.

Marci Silverberg, MPT: California Physical Therapy License # 29318

For more information on Marci’s education and training, please click here

Natalie (Nazanin) Shobeiri, DPT: California Physical Therapy License # 300164

For more information on Natalie’s education and training, please click here

Yes.

 

Notice of the right to receive a “Good Faith Estimate” explains how much your medical care will cost you. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance, an estimate of the bill for medical items and services.

 

You have the right to receive a Good Faith Estimate for the total expected costs of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your scheduled service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure you save a copy of your Good Faith Estimate.

 

For questions or more information about your right to a Good Faith Estimate, visit

www.cms.gov/nosurprises or call 1-877-696-6775

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Dr. Peyton Oules, PT, DPT Cert. DN

A professional portrait of a smiling woman with medium-length brown hair, wearing a black zip-up jacket with a "continuous motion physical therapy" logo, in a gym setting.

Dr. Peyton Oules, physical therapist, is a Brewster, Washington native who grew up as a small-town athlete. During her high school sports career, she suffered from two ACL injuries which led her to pursue a career in physical therapy. 

She began her studies by earning her Bachelor of Science in Exercise Science, Pre-PT at Eastern Washington University.  During her undergraduate studies, she spent much of her time playing volleyball and coaching at the high school level.  Dr. Oules continued her education to earn her Doctorate in Physical Therapy from Franklin Pierce University in Goodyear, Arizona.While in school, Dr. Oules became Certified in both Dry Needling and Myofascial Cupping.

Part of her clinical training included international travel to Sydney, Australia where she expanded her orthopedic skill set and had the opportunity to provide treatment for the athletes from the 2023 World Underwater Hockey Championships.

During her doctorate level studies, Dr. Oules learned the importance in making movement a lifestyle. She has a passion for sharing this knowledge with the community and getting her clients back to the activities they love.

Outside of the clinic Dr. Oules enjoys CrossFit®, hiking, traveling, and spending time outdoors with her dog, Rue. Some of her favorite adventures to date include hiking parts of the Grand Canyon and running across the Sydney Harbour Bridge during the Sydney 10k!

Dr. Peyton Oules’ Credentials:
•           Physical Therapist (PT)
•           Doctor of Physical Therapy (DPT)
•           Certified Dry Needling (Cert. DN)

Dr. Khristian McGinley, PT, DPT Cert. DN

therapy in pregnancy

Dr. Khristian McGinley, physical therapist, grew up here in Phoenix, as a competitive softball player with a longtime passion for health and wellness. After sustaining an elbow injury in high school and attending PT herself, she knew that she wanted to pursue a career helping people recover from injuries and getting back to doing what they love. She eventually received her B.S in Nutritional Sciences from the University of Arizona in 2013, then earned her Doctorate in Physical Therapy from Franklin Pierce University in 2017.

Dr. McGinley began her career with a passion in pediatrics and orthopedics, undergoing coursework to treat diagnoses such as torticollis, developmental delay, and toe walking. She also became certified in Dry Needling in 2017, and since then has been additionally trained in Dry Needling for Pelvic Rehabilitation. After the challenging birth of her first child, she developed a passion for treating the pregnant and postpartum population. She became specialty training in Pelvic Floor Rehabilitation in 2021 and since then has focused her practice on helping moms achieve pain free pregnancy, peaceful childbirth, and complete postpartum recovery. She specializes in diagnoses such as urinary incontinence, diastases recti, pelvic organ prolapse, and pelvic pain.

Outside of the clinic, Dr. McGinley enjoys hiking, running, camping, weight lifting, and playing slow pitch softball. She loves spending as much time as she can outside with her husband and two children.

Dr. Khristian McGinley’s Credentials:

  • ​Physical Therapist (PT)
  • Doctor of Physical Therapy (DPT)
  • Certified Dry Needling (Cert. DN)
  • Specialty-trained in Pelvic Floor Therapy

Dr. Meredith Wall, PT, DPT FAFS, Cert. DN

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Dr. Meredith Wall, physical therapist, grew up as a competitive athlete in basketball, gymnastics, soccer and volleyball. After sustaining an ankle injury and going to rehab as a young athlete, she instantly fell in love with learning about sports injuries and rehabilitation. This led her to major in Exercises Science at Grand Valley State University. After she graduated in 2010, she immediately pursued physical therapy to ultimately achieve her lifelong goals of becoming a physical therapist. She earned a Doctorate in Physical Therapy from Grand Valley State University in 2013, graduating as a member of the Phi Kappa Phi Honor Society recognizing individuals with outstanding GPA in a college graduate program.

Dr. Wall continued her educational pathway through the Gray Institute receiving a fellowship in Applied Functional Science (FAFS). A FAFS is only obtained by a select number of practitioners, who deliver optimal care through the diagnosis and treatment of functional human movement. She also became Certified in Dry Needling (Cert. DN) in 2017, is trained in the McKenzie Method to treat spinal pain, and most recently has become specialized in Pelvic Floor Rehabilitation. This specialty area allows her to treat women across the lifespan dealing with incontinence, diastasis recti, pelvic pain, and pain during or after pregnancy.

Dr. Wall’s special interests include diagnosing and treating active patients across the lifespan to help them return to optimal function. In her spare time, she enjoys Crossfit®, running, coaching youth sports, and traveling with her husband and three sons.

Dr. Meredith Wall’s Credentials:

  • ​Physical Therapist (PT)
  • Doctor of Physical Therapy (DPT)
  • Fellow of Applied Functional Science (FAFS)
  • Certified Dry Needling (Cert. DN)
  • Specialty-trained in Pelvic Floor Therapy

Dr. Cameron Moore, PT, DPT, FAAOMPT, CSCS, Dip. Osteopractic

skilled thrapist

Dr. Cameron Moore, physical therapist and co-owner, has always been very active with sports and activities starting with competitive motocross racing up to a semi-professional level and being a scholarship athlete in track and field competing at the division 1 level in college at Eastern Washington University in the triple jump. Cameron became interested in the profession of physical therapy after having knee surgery in high school and seeing the inter-workings of the profession. He pursued his bachelors degree in Exercise Science before moving to Phoenix to earn his Doctor of Physical Therapy (DPT) from Franklin Pierce University.

He then began specialization courses for spinal manipulation (Spinal Manipulation Institute) and dry needling (Dry Needling Institute). This lead Cameron in to becoming a Fellow of the American Academy of Manual Physical Therapist (FAAOMPT) through the American Academy of Manipulative Therapy (AAMT) and earned a Diploma of Osteopractic®, a distinction and training that only a small percentage of physical therapist have completed.

Dr. Moore continues to be very involved with motocross riding, Crossfit®, Olympic weight lifting, running and an overall active lifestyle with his Wife (Michelle) and their Vizsla (Parker).

Dr. Cameron Moore’s Credentials

  • Doctor of Physical Therapy (DPT)
  • Certified in Dry Needling (Cert DN)
  • Certified in Spinal Manipulation (Cert SMT)
  • Certified Strength and Conditioning Specialist (CSCS)
  • Diploma in Osteopractic® (Dip Osteopractic)
  • Fellow Of The American Academy Of Manual Physical Therapist (FAAOMPT)
  • American Academy of Manipulative Therapy Fellow (AAMT)
  • Crossfit® Level 1 Certified (CF-L1)
  • Crossfit® Mobility Certified
  • USA Track and Field Level 1 Coach

Dr. Michelle Moore, PT, DPT FAAOMPT, Dip. Osteopractic

weightlifting in physical therapy

Dr. Michelle Moore, physical therapist and co-owner, grew up as a competitive gymnast and developed a passion for healthy living from a young age. Her collegiate studies in Health Education at the University of Wisconsin-La Crosse and athletic background influenced her to combine her passions and pursue a career in physical therapy. She earned a Doctorate in Physical Therapy from Franklin Pierce University in 2013.

Dr. Moore continued her educational pathway through the American Academy of Manipulative Therapy where she earned her Diploma Osteopractic® (Dip. Osteopractic) and became Certified in Dry Needling (Cert. DN), and Spinal Manipulative Therapy (Cert. SMT). From 2016-2017 Dr. Moore completed the rigorous coursework to become a Fellow of the American Academy of Orthopedic Manual Physical Therapy (FAAOMPT), a distinction held by only a fraction of the profession.

Dr. Moore’s special interests include treating active individuals and returning them to the activities that they love. In her spare time she enjoys Crossfit®, Olympic Weightlifting, mountain biking, hiking, and traveling with her husband, Cameron, and dog, Parker.

Dr. Michelle Moore’s Credentials:

  • ​Physical Therapist (PT)
  • Doctor of Physical Therapy (DPT)
  • Fellow of American Academy of Orthopedic Manual Physical Therapists (FAAOMPT)
  • Diploma in Osteopractic® (Dip. Osteopractic)
  • Certified Dry Needling (Cert. DN)
  • Certified Spinal Manipulative Therapy (Cert. SMT)
  • Crossfit® Mobility Certified